Personal data protection charter

 
The only personal data we gather is information you have decided to give us. We do not obtain such information without your consent.


 
1. Data gathered and purpose of data gathering
 
We gather personal data about you in the following cases and for the following purposes:
 
  • Registration on the "My ViaMichelin" section
 
Prior registration is necessary in order to use “My ViaMichelin” Interactive Services.
To register, you have to complete a form and give your e-mail address and a password. Other information requested (sex, last name, forename, town, date of birth, etc.) is optional.
 
Free registration on "My ViaMichelin" gives you access to the following personalized ViaMichelin services:
- save your maps, routes, hotels, restaurants, favourite tourist sites,
- create travel journals by obtaining information from the ViaMichelin website, other websites, and by adding text, photos, videos, etc.
- receive monthly ViaMichelin newsletters (tourism and gastronomy, automobile and travel)
- receive occasional “Practical ViaMichelin” e-mails containing hints and tips on using the ViaMichelin site.
 
  • Registration in the ViaMichelin Directory
 
Prior registration is necessary in order to use the ViaMichelin Directory.
To register, you have to complete a form giving your e-mail address, password, company name or last name and forename if you are a private user, VAT number as applicable, address and telephone number.
 
As a professional in the accommodation, restaurant or tourist business, paid registration allows your establishment to appear on the results pages in the “Tourism, hotels, restaurants” section of the ViaMichelin website providing information about your area.
Based on the information obtained when you register, you can display all the information you need to advertise your establishment to internet users, and to manage business relations between you and ViaMichelin (e-mails containing information, e-mails informing you that your subscription is about to end, etc.)
 
  • E-mail exchanges

The personal information provided when you send an e-mail is used only for the purpose of giving you an optimum response or complying with your request.
 
  • Cookies
 
Our website has been designed to meet your needs. It uses cookies. A cookie is a small block of data sent to your navigator by a web server which then installs it on your computer’s hard drive. It generally records information concerning your computer’s navigation on our website (the pages you have visited, date and time of visit, etc.), which we can read the next time you visit our site. This means that you will not have to complete another “My ViaMichelin” registration form on subsequent visits in order to benefit from our personalised services.
Please note that we cannot guarantee that the services made available to you on our website will operate correctly if the configuration of your navigator blocks the registration of cookies.

Our website uses the AdLINK ad server to display the adverts that you see on our website pages. This partner uses cookies to target the ads circulated and personalise the advertising content offered to you. To find out more about the use of cookies, information gathering practices and procedures to unsubscribe from AdLINK, click here.
 

2. Sales canvassing

No unsolicited advertising e-mails will be sent to you without your prior agreement. If you wish to receive promotional information and offers by e-mail on ViaMichelin products and services, tick the relevant box in the “My ViaMichelin” registration form.
 
Information about you is not passed on to third parties (sales partners, Michelin group companies), particularly for sales canvassing purposes, without your prior consent. If you wish to receive special offers from third parties by e-mail, tick the relevant box in the registration form.


3. Right of access, modification, correction, deletion
 
Under current French legislation (article 40 of the French Data Protection Act of 6 January 1978 amended by the law of 6 August 2004), you have the right to access, modify, correct and delete your personal data.
 
To exercise this right, simply write to us at the following address:
                                                                    
 ViaMichelin
 Customer Services
 110 Avenue Victor Hugo
 92514 Boulogne-Billancourt Cedex
 France

We plan to develop this charter over time and undertake to do so in line with your needs and expectations.

We will therefore be happy to answer any questions or suggestions you might have concerning this charter, so do not hesitate to send us your comments in our "Contact Us" section.
 
For further questions: visit our Online help screen - FAQ - we may have already answered them.